Terms of Service

ZeroClick OS is a service operated by ZeroClick LLC, a New York limited liability company. These terms are the agreement between you and us when you use zeroclickos.com or any of our services. By creating an account, buying anything, or using the service, you agree to them. If you are agreeing on behalf of a company, you confirm you have the authority to bind that company.

If you do not agree, do not use the service.

ZeroClick OS generates written content and related media using AI, and reports on how visible a brand is in AI search results and traditional search results. We provide the software, the generation, and the reporting. We do not provide legal, medical, financial, or professional advice of any kind, and nothing the service outputs should be treated as such.

You need an account for most of the service. You are responsible for what happens under your account and for keeping your login credentials private. Tell us promptly at support@zeroclickos.com if you think someone else has access.

You must be at least 18 and legally able to enter a contract. Accounts belong to the person or company that created them. Do not share one account across separate businesses without talking to us first.

Subscriptions renew automatically. When you subscribe, you authorize us to charge your payment method on a recurring basis, at the price and interval shown at checkout, until you cancel. The charge happens at the start of each billing period. The price, the billing interval, and the renewal date are shown to you before you pay and again in your account under Team settings.

Article allowances reset each billing period and do not roll over. If your plan includes 20 articles a month and you use 6, the remaining 14 expire at the end of that period. Annual plans provide the monthly allowance each month for the length of the term, not the full annual total up front.

You can cancel at any time, yourself, without contacting us. Go to Team settings, select Manage subscription, and follow the cancellation steps. Cancellation takes effect at the end of the billing period you have already paid for. You keep full access, including the remaining article allowance for that period, until that date. We do not prorate partial periods. You will see the exact date your access ends in your account as soon as you cancel.

Price changes. We may change prices. If we do, we will tell you by email at least 30 days before the change takes effect, and the new price applies at your next renewal after that notice. You can cancel before then.

Failed payments. If a payment fails we may retry it and may suspend service until it clears. If it remains unpaid we may cancel the subscription.

Taxes. Prices exclude sales tax and similar taxes unless stated otherwise. Where we are required to collect tax, it is calculated and added at checkout.

Subscriptions. Full refund of your most recent payment if you request it within 7 days of that charge and no article has been generated on your account during that billing period. Once any article has been generated in a billing period, that period is not refundable.

Credit packs. Refunded on a prorated basis for unused credits only. Credits already spent are not refundable.

One-time purchases such as single articles and optimizer reports. Refundable within 24 hours of purchase, and not refundable once the delivered content has been viewed or downloaded.

If we fail to deliver. If we take payment and cannot deliver what you paid for, you receive a full refund, with no window and no conditions.

Refunds are issued to the original payment method. Request one at support@zeroclickos.com.

What you give us. You keep ownership of everything you provide: your brand information, your website content, your logos, your instructions. You grant us permission to use it for the purpose of operating the service for you, which includes sending it to the AI providers we use for generation. You confirm you have the right to provide whatever you upload.

What we produce for you. Once you have paid for it, the written content and media we generate for you is yours. You may publish it, edit it, and use it commercially, including after you cancel. We retain the right to use aggregate, de-identified information about how the service performs in order to improve the service.

Two things worth knowing about AI-generated content. First, copyright protection for purely AI-generated work is unsettled in the United States and in most other countries, so we cannot promise the output is protectable by copyright. Second, AI systems can produce text resembling text produced for someone else. We take steps to reduce that, and we cannot promise every output is unique. Review content before you publish it.

Our materials stay ours. The software, the platform, our name, and our designs remain our property.

We designed this service specifically to reduce the errors AI systems are known for. We do not send a single prompt to a general-purpose chatbot and hand you the result. Content moves through a multi-stage pipeline, and each stage exists because of a failure mode we set out to control.

Before any writing begins, we research the topic and the intended audience, drawing on search data, audience intelligence, and public sources relevant to the subject, and we assemble that research into a structured brief. The writing is then performed by a system we built and maintain for this purpose, working from that brief rather than from an open-ended instruction, which constrains the range of things it can assert. Generated content then passes through automated checks covering structure, sourcing, and compliance rules appropriate to the subject matter. We monitor output quality and revise the pipeline continually as we find weaknesses.

What that process does, and what it cannot do. It meaningfully reduces the frequency of errors, and we invest in it for exactly that reason. It does not eliminate them, and we do not represent that it does. AI systems can state facts that are not true, cite sources that do not say what the citation claims, produce numbers that are not accurate, and describe events that did not happen. This is a known property of the technology and is not a defect in our service. Our process is a quality effort, not a warranty of accuracy, and nothing in this section creates one. Section 11 governs.

You are responsible for reviewing anything we generate before you publish it. We are not your editor, your fact-checker, or your compliance department, and no stage of our pipeline substitutes for your own review. That applies with particular force to any claim about health, money, law, safety, or a named person or company, and to any content published in a regulated industry or under a professional license. You are the publisher of what you publish.

The service is purpose-built to earn citations in AI search and visibility in traditional search. That is the problem we built it to solve, and it shapes every part of the pipeline: how topics are selected, how content is structured for machine extraction, how sources are handled, and how results are measured afterward. We track visibility over time so that the effect of the work can be observed rather than assumed, and we adjust our approach based on what that measurement shows.

None of that is a promise of any particular result. Outcomes vary by industry, by competition, by the state of your site, by what else you publish, and by factors outside anyone’s control. Any improvement any customer has seen is that customer’s result under that customer’s conditions, and it does not predict yours. Past performance is not a guarantee of future results.

Specifically, we do not promise that your content will be cited by any AI system, that it will appear or rank at any position in any search engine, that your traffic, leads, or revenue will increase, or that you will receive any particular return on what you spend with us.

We do not control the systems that decide these outcomes. Search engines and AI assistants choose what to surface using methods they own, do not disclose, and change without notice, and a single change on their side can move results for everyone at once. Our visibility scores and reports are our own measurements, taken at a point in time from third-party data sources, and they are estimates rather than an authoritative record of what any AI system or search engine did. Nothing in this section, in our reports, or in any marketing material creates a warranty or guarantee of results, and Section 11 governs.

Do not use the service to create content that is illegal, that impersonates a real person or organization, that harasses anyone, that infringes someone else’s rights, or that is designed to deceive people about who is speaking. Do not resell or redistribute the service itself. Do not attempt to access other customers’ data, probe our systems for vulnerabilities without written permission, scrape the platform, or reverse engineer it. Do not use the service to generate content for a business you do not have permission to represent.

We may suspend or close an account for violating this section, and we will tell you why.

The service relies on third parties, including AI providers, payment processing, search and audience data providers, and hosting. Their availability and their data affect ours. We are not responsible for their outages, their pricing, their policy changes, or the accuracy of the data they supply.

We aim to keep the service running, and we do not promise it will be uninterrupted or error free. We may change or discontinue features. If we discontinue a feature that is material to a plan you are paying for, you may cancel and receive a prorated refund of the unused portion.

To the fullest extent the law allows, the service is provided “as is” and “as available” without warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement.

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or reputational harm.

Our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim arose.

Some jurisdictions do not permit these limits, and where that is the case they do not apply to you.

You may stop using the service and cancel at any time. We may suspend or terminate an account that violates these terms, that we are legally required to terminate, or that is being used in a way that risks harm to us or to other customers.

If we terminate your account without cause, we will refund the unused portion of any prepaid period. If we terminate for a violation of Section 9, we are not obligated to refund anything.

After termination you may export your generated content for 30 days. After that we may delete it. Sections 6, 7, 8, 11, and 13 survive termination.

Please read this section carefully. It affects how disputes between us are resolved and limits the ways you can seek relief.

Governing law. These terms are governed by the laws of the State of New York, without regard to its conflict of law rules.

Talk to us first. Before starting arbitration, send a written description of the dispute and the relief you want to support@zeroclickos.com, or to the mailing address in Section 15. We will do the same for any dispute we have with you. If we cannot resolve it within 60 days, either of us may start arbitration.

Arbitration. Except as stated below, any dispute arising out of or relating to these terms or the service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitration will take place in New York County, New York, or by telephone or video conference at your election, or in the county where you live if you prefer. The arbitrator’s decision is final and may be entered as a judgment in any court with jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this section.

Class action waiver. You and we each agree that disputes will be brought only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any class or representative proceeding. If this class action waiver is found unenforceable as to a particular claim, that claim, and only that claim, is severed from arbitration and may proceed in court.

Coordinated or mass filings are handled in batches. If 25 or more demands for arbitration raising substantially similar claims are filed against us by or with the assistance of the same law firm or coordinated group of firms within a 90 day period, those demands will be resolved in batches rather than individually. The AAA will group them into batches of no more than 50 claimants each, appoint one arbitrator per batch, and apply a single set of filing and administrative fees per batch rather than per claimant. The first batch will proceed as a bellwether while the remaining batches are stayed, and after the bellwether batch is decided the parties will attempt in good faith to resolve the remaining claims using what it established. If they cannot, the next batch proceeds on the same terms. Any statute of limitations is tolled for all stayed claims while this process runs. This paragraph is essential to our agreement to arbitrate. If it is found unenforceable, our agreement to arbitrate is void in its entirety and disputes will be resolved in court, with the class action waiver above remaining in full force.

Bad-faith claims. The arbitrator may award fees and costs against a party who files a claim or defense that the arbitrator determines was frivolous or brought for an improper purpose, to the extent permitted by applicable law and the AAA rules.

Small claims carve-out. Either of us may bring an individual claim in small claims court instead of arbitration, if the claim qualifies for that court.

Injunctive relief carve-out. Either of us may ask a court for an injunction or other equitable relief to protect intellectual property or to stop unauthorized access to the service.

You can opt out of arbitration. If you do not want to be bound by this arbitration agreement, email support@zeroclickos.com with the subject line “Arbitration Opt-Out” within 30 days of first accepting these terms, including your name and the email address on your account. Opting out does not affect any other part of these terms and will not affect your account in any way.

We may update these terms. If a change materially affects your rights, we will tell you by email or in the product at least 30 days before it takes effect, and continuing to use the service after that date means you accept the change. The “Last Updated” date at the top always reflects the current version.

ZeroClick LLC
122 East 102nd Street, Suite 1B
New York, NY 10029
Email: support@zeroclickos.com