Privacy Policy

Information you give us directly. When you sign up, request an audit, contact us, or purchase a subscription or articles, we may collect:

• Name
• Email address
• Phone number
• Account credentials (managed through our authentication provider; we do not store your password)
• Website URL and related inputs you enter into our free audit / ZeroClick Score tool
• Content and instructions you provide to generate articles and media (for example, briefs, topics, brand details, and any text or materials you submit)
• Communications you send us, such as support requests

Payment information. When you make a purchase, your payment card details are collected and processed directly by our payment processor (Stripe). We do not receive or store full payment card numbers. We retain limited transaction records (such as amount, date, and order status) for accounting and legal purposes.

Information collected automatically. When you visit the Service, we and our analytics provider may automatically collect:

• Device and browser information (such as IP address, browser type, operating system)
• Usage data (pages viewed, links clicked, time on page, referring site)
• Cookies and similar technologies (see Section 5)

Content processed to provide the Service. To generate articles and media, the content and instructions you submit are sent to our AI provider (Anthropic) for processing. This is necessary to deliver the core function of the Service.

We use the information we collect to:

• Provide, operate, and maintain the Service, including generating articles, media, and audit results
• Create and manage your account and process your transactions
• Send transactional messages (such as receipts, account notices, and delivery of your content)
• Send marketing and product communications, where you have agreed to receive them
• Respond to your support requests and communications
• Measure and improve the Service, including through analytics
• Protect the security and integrity of the Service, prevent fraud, and enforce our terms
• Comply with legal obligations

If you are in the EEA or UK, we process your personal data on the following legal bases:

• Contract — to provide the Service you have requested and manage your account and purchases.
• Consent — for marketing communications and for non-essential cookies. You may withdraw consent at any time.
• Legitimate interests — to operate, secure, and improve the Service, and to understand how it is used, where those interests are not overridden by your rights.
• Legal obligation — to comply with applicable laws, such as tax and accounting requirements.

We do not sell your personal information. We share information in the following ways:

Service providers (sub-processors). We share information with vendors who perform services on our behalf, under contracts that require them to protect it:

Legal and protection. We may disclose information if required by law, to respond to legal process, to protect our rights or the safety of others, or in connection with a merger, acquisition, or sale of assets.

We do not share your personal information with third parties for their own independent marketing.

We use cookies and similar technologies to operate the Service, remember your preferences, and measure traffic. We currently use Google Analytics to understand how visitors use the Service.

You can control cookies through your browser settings. Disabling some cookies may affect how the Service functions. For analytics specifically, Google offers an opt-out browser add-on.

We are based in the United States, and our service providers may process data in the United States and other countries. If you are in the EEA or UK, your information may be transferred to countries that may not provide the same level of data protection as your home country. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses) for these transfers.

We keep personal information for as long as needed for the purposes described in this Policy:

• Marketing and lead data — until you unsubscribe or ask us to delete it, after which we remove or anonymize it within a reasonable period.
• Account, content, and audit data — for the life of your account and a reasonable period afterward, unless you request deletion sooner.
• Transaction and tax records — for as long as required by applicable law (generally several years).

• Marketing emails — you can unsubscribe at any time using the link in any marketing email, or by contacting us. Transactional messages (such as receipts and account notices) are not promotional and will continue as needed to operate your account.
• Cookies and analytics — see Section 5.

If you are in the EEA or UK, you have the right to: access your personal data; correct inaccurate data; request deletion; restrict or object to certain processing; data portability; and withdraw consent at any time (without affecting processing already carried out). You also have the right to lodge a complaint with your local data protection authority.

To exercise these rights, contact us at support@zeroclickos.com. We will respond within the timeframe required by law.

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose
• Access a copy of the personal information we hold about you
• Correct inaccurate personal information
• Delete your personal information, subject to legal exceptions
• Opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising
• Limit the use of sensitive personal information (note: we do not use sensitive personal information for purposes that require a limitation right)
• Non-discrimination for exercising your rights

“Sale” / “Sharing” disclosure. We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We use first-party analytics (Google Analytics) to understand site usage.

To exercise any of these rights, contact us at support@zeroclickos.com. We will verify your request as required by law and respond within the required timeframe. You may use an authorized agent to submit a request on your behalf.

Categories collected in the last 12 months: identifiers (name, email, phone, IP, online identifiers); commercial information (purchases); internet activity (usage data); and content you submit. We collect these for the purposes described in Section 2 and disclose them to the providers listed in Section 4.

We use reasonable administrative, technical, and organizational measures designed to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

The Service is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.

We may update this Policy from time to time. When we do, we will revise the “Last Updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect means you accept the updated Policy.

If you have questions about this Policy or wish to exercise your rights, contact us at:

ZeroClick LLC
122 East 102nd Street, Suite 1B
New York, NY 10029
Email: support@zeroclickos.com